Shipping Policy
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after payment is confirmed. You will receive a confirmation email once your order has shipped.
Shipping Rates and Delivery Times
Shipping costs and estimated delivery times are calculated at checkout based on your location and selected shipping method. Standard shipping typically takes 5-12 business days; expedited options may be available at checkout.
Order Tracking
Once your order ships, you will receive a tracking number by email. Please allow 24-48 hours for tracking information to update after shipment.
International Shipping and Customs
International orders may be subject to import duties, taxes, and customs fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost.
Shipping Address
Please ensure your shipping address is correct at checkout. We are not responsible for packages delivered to incorrectly provided addresses. If a package is returned to us due to an incorrect address, we will contact you to arrange reshipment (additional shipping fees may apply).
Damaged or Lost Packages
If your package arrives damaged or is lost in transit, contact us through our contact page within 7 days of the expected delivery date and we will assist you with a claim or replacement.